AI Design | Product | Training

Hi, I'm Christi

I've built AI that global users actually want to use.

See my work
a woman with blonde hair and a black turtle neck top
a woman with blonde hair and a black turtle neck top

Cost savings delivered

$2M saved • 8+ markets • 25% faster responses • 40% better satisfaction

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a group of people holding hands on top of a tree
User impact

Designing conversational AI that engages millions of users, saving companies millions through intuitive, human-centered design.

a person drawing a diagram on a piece of paper
a person drawing a diagram on a piece of paper
Design leadership

Leading AI product design with a focus on clarity, trust, and seamless user experiences that elevate brand presence.

Experience highlights

Leading conversational design and product strategy roadmap delivery as a Certified Scrum Master across international markets, serving 20M+ users

Technologies: Multi-agent systems, LangFuse Dialogflow CX, Azure AI Studio and AWS Bedrock

Roles

Conversation Designer

July 2022-Present

Designing conversational AI serving global users, reducing response time 25% and saving $2M in support costs

Workflow Author

July 2020-July 2022

Built self-service workflow systems for 8 markets reducing resolution time 40% and increasing adoption 35%

Christi Akinwumi working on a laptopChristi Akinwumi working on a laptop
Contact

Seriously, let's chat about your next AI project.

christi@christi.io

+1-214-682-5105

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